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FAQs

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Special Introductory Pricing

  1. The special introductory fee of UGX 25,000 is meant to enable small business owners launch their web presence without high initial entry costs. The special offer is available subject to these terms and conditions:
  2. The special promotional offer is valid for a one (1) single 1-year domain name registration and hosting.
  3. This offer is valid for initial (new) purchase only and only for customers who intend to design their own websites.
  4. The domain offer is only valid for domain names with the .com, .net, .org, .biz, .med.ug, .ngo.ug or .info extensions. After the applicable one (1) year promotional period, then-current renewal rates shall apply.
  5. For reference, the current renewal price for a one (1) year .com domain name registration is UGX 52,000, subject to change at the sole discretion of Celtel Team. This offer is not valid on domain renewals or transfers and is only valid for generally available domain names, and not Premium Names of any kind.
  6. Only one free domain is available per order and Celtel cannot assure domain name availability. This offer may not be combined with any other offer and product upgrades & free trials are ineligible for this offer.For example, you may not combine this offer with free web design service offer.

Free Website Design

The free web design service is offered subject to these terms and conditions:

  1. The free web design service is available to customers who request for their websites to be designed by Celtel.
  2. The free web design service may not be combined with the *special introductory offer* above.
  3. Customers who request for the free web design package need to signup for hosting and domain services at the normal rates.
  4. The FREE web design offer includes website maintenance for the period of a year. If hosting is renewed after the current period, the maintenance is automatically renewed. We make changes to your website throughout your contract with us – no extra charges, apart from hosting and domain name renewal.

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